Mirapoint Certified Engineer (MCE) Training Class Overview
Course Description
This course will familiarize the student with various operational aspects
of the Mirapoint Message Server™. Students will be taught how to
setup, configure, monitor, backup and troubleshoot the message server.
The course is designed to:
- Introduce the subject of Internet messaging.
- Describe how the Mirapoint message server works.
- Identify what tools allow monitoring and troubleshooting.
Course Goals
After completing this course, the student should take Mirapoint's certification
exam. This allows the student to take direct customer support calls, obtain
privileged information and escalate calls to Mirapoint's factory support.
Student Profile and Prerequisites
It is recommended that the student have some experience working with UNIX,
e-mail and message servers. MCE Course Agenda
The following agenda is only a guideline. The instructor may vary it if
desired.
| Day 1 |
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Day 2 |
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Day 3 |
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| Module 1 Lab |
|
Introduction |
|
Module 6 Lab |
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Mirapoint Domains |
|
Module 12 Lab |
|
System Monitoring |
|
 |
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| Module 2 Lab |
System Components, Interfaces & Licenses |
Module 7 Lab |
Distribution Lists |
Module 13 Lab |
Troubleshooting & Maintenance |
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| Module 3 Lab |
User & Administration Accounts |
Module 8 Lab |
Mirapoint Services |
Module 14 Lab |
Backup & Restore |
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| Module 4 Lab |
Mailboxes & Messages |
Module 9 Lab |
Localization & Branding |
Module 15 Lab |
Hardware Overview & System Setup |
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| Module 5 Lab |
Webmail, Wireless & Calendar Features |
Module 10 Lab |
Junk Mail |
Module 16 Lab |
Update & Recovery |
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Module 11 Lab |
Virus Control |
Module 17 Lab |
LDAP Overview |
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