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New RazorGate Channel Program Empowers Partners to Increase Revenue and Build Stronger Ongoing Relationships with Customers

SUNNYVALE, Calif., Sept 28, 2004 – Mirapoint, a proven leader in email server and security appliances for enterprise, service provider, government and education customers, today announced the new RazorGate channel program designed specifically for its email security reseller partners. The program provides a combination of marketing tools, training, and support to enable Mirapoint resellers to deliver valuable, differentiated services on top of the RazorGate appliances. The program increases revenue and margin opportunities, and facilitates stronger, ongoing relationships between reseller partners and their customers. Mirapoint has signed a significant number of new reseller partners around the world to participate in this program including: Advanced Productivity, Apara, Blue Spruce Technologies, Complete Solutions, Eclipse Solutions, InterVision, Nouveau Solutions, PSC Group, Vigilar and Viyu.

“As certain IT deliverables become more commoditized, resellers can benefit by switching to suppliers of appliance-based solutions that are less service intensive to install and manage,” said Bob Tarzey of reseller-focused analyst firm Quocirca. “This frees up their customers’ budget for higher-value consultancy and customization services to enhance the commodity products, as opposed to baseline installation and setup work. For the reseller, this creates a greater total revenue opportunity, increases their visibility in the account, plus creates a more strategic relationship that can be leveraged for future business.” The full Quocirca research report on the email security opportunity for resellers is available online at: http://www.mirapoint.com/contact/forms/pdfs/Quocirca_Survey04.pdf.

Based in the heart of the Silicon Valley, California, Intervision is a leading infrastructure solutions and consulting company focusing on technology implementation for enterprise, technical computing, and IT infrastructure clients. “With email security a top concern today for most businesses, our clients depend on our expertise and ability to evaluate existing security solutions and recommend the right products for their needs,” said Jason Gress, founder and executive vice president of InterVision. “Mirapoint’s RazorGate email security appliances meet those needs based on a number of factors including effectiveness, cost of ownership, and ease of deployment. In addition, RazorGate appliances provide a platform for delivering value-added services, which enable us to build solid, long-term relationships with our clients.”

New Program Offers Partners High-Value, High-Revenue Opportunities
The new RazorGate channel program provides a combination of marketing tools and support, technical training and certification, as well as local support to better enable Mirapoint resellers to win customers and deliver high-value, high-revenue services with the RazorGate appliances. Some examples of compelling services that can be offered by Mirapoint resellers include:

• Email Security Policies – Customer’s understand the threats around email security; however few companies have formally developed an email policy that includes training for their employees on email risks, rules and policies.
• Customized Content Filters – Individual customers each have unique content filtering needs that require customized setup, such as outbound filters to quarantine messages that contain intellectual property or inappropriate content.
• Customer Support & Managed Services – Partners can provide support and managed services to their customers using built-in RazorGate appliance features for network-based upgrades, remote system monitoring, and administrator-level alerts.
• Logging & Reporting – Email is the number one application on most company’s networks and increasingly the leading business communications tool. As with call records for managing usage of a company’s phone system, customers need a similar level of knowledge over their incoming and outgoing email traffic. This can prevent abuse and help companies address compliance requirements.
• Email Security Audits – As part of an initial sale or as an ongoing service provided to customers, security audits are a valuable tool for implementing and tuning an email security solution for maximum effectiveness.

Headquartered in Atlanta, Georgia, Vigilar is an information security solution provider and consulting firm who partners with leading security technology innovators to bring solutions to medium and large enterprises as well as federal, state and local government agencies. “The majority of computer viruses enter the network through email causing security risks on areas such as regulatory compliance, intellectual property security, network boundary control and policy enforcement, “said Joseph Dell, chief technology officer of Vigilar. “Razorgate is a security appliance that allows us to help secure the top application on most customers’ networks and also addresses an urgent concern of ensuring compliance with government regulations. Razorgate helps provide the security protection our customers demand to stop spam, viruses and other email threats that jeopardize their mission-critical infrastructure.”

“Email security is the number one issue facing every business right now and our customers rely on us to provide them with a bespoke solution that works,” said Andy Stevens, managing director of Nouveau Solutions. “Following careful evaluation of the security market, we found Mirapoint’s technology offered the best package in terms of cost and scalability as well the ability to increase our own revenues with value added services well beyond the immediate product sale.”

“The end goal of any partnership alliance is to increase the value of the sale to the customer,” added Dave Lovatt, sales manager of Eclipse Group Solutions, a partner offering a broad range of IT and Internet services to businesses across the UK. “The support we receive from Mirapoint coupled with the quality and nature of the product makes it an important addition to our solution line-up.”

“We pride ourselves on maintaining a 100% customer retention rate, so providing our customers with the type of solutions that allows us to build ongoing closer relationships is crucial,” said Jaap Schram De Jong, managing director at Peracto Solutions. “In our experience, the software only approach to messaging security is costly, difficult to manage and ultimately exposes companies to more risk. Mirapoint’s appliance based approach offers a more reliable and cost-effective solution to the multitude of security threats our customers face.”

About Mirapoint’s RazorGate Appliances
Designed to complement an existing email server, like Microsoft Exchange or Mirapoint Message Server, the RazorGate email security appliances provide multi-layered security protection at the network edge to block hackers, spam, and virus threats. The RazorGate appliances also provide advanced management of message traffic through policy enforcement tools, content filters, and detailed reporting. For more information or to purchase RazorGate appliances, please contact an authorized reseller or Mirapoint directly at 1-800-937-8118 or info@mirapoint.com.

About Mirapoint
Mirapoint is a leader in solutions for message networks used by enterprise, service provider, education and government institutions. Customers use Mirapoint solutions, including the RazorGate email security appliances, to build message networks that intelligently and securely route, store, access and manage Internet messages, including email. Mirapoint is headquartered in Sunnyvale, Calif., with offices throughout North America, Europe and Asia. For more information on Mirapoint, visit its Web site at www.mirapoint.com.

2007 Mirapoint, Inc.  All rights reserved. All company and product names mentioned herein may be trademarks of their respective companies.

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